26th May 2020
As previously stated in our last update we take the current COVID-19 situation seriously and the safety of our staff, our clients and our responsibility to the community accordingly.
Whilst restrictions have continued to ease and the threat is very low in our region, Coronavirus still exists, the rules around social distancing remain and our ability to adhere to the social distancing rules within the confines of the clinic is limited.
We understand that continuing to limit access to the clinic may frustrate some clients under the current circumstances however we believe it is appropriate. The very nature of our work means we work closely with one another in order to care for your pets making social distancing very difficult. We see a lot of different people! Potentially 100 or more people in a day, that’s a lot of pet parents! We have a lot of elderly/potentially vulnerable clients and we want to do our bit to look after them. And finally – if we get Coronavirus in the clinic, not only do we risk passing it on, we will have to close leaving us unable to care for any of our furry friends ☹.
It is for these reasons that we are planning to continue at this stage to partially operate as we have been via Contactless Consulting but as of the 1st June we will be allowing a limited number of clients back into the clinic on a case by case basis and no more than three clients in total at a time.
On arrival please stay in your car and call the clinic. There will be no waiting in the waiting room.
A vet will speak to you when they are ready and invite you in whereby you will go straight through to a consulting room. ONE HUMAN PER PET PLEASE.
If you wish to remain in your car and not enter the clinic at all or are feeling unwell please let us know and a nurse will come out and collect your pet on your behalf.
Thank you for your continuing support and understanding from all of the team here at WQVH.
Click here for more information regarding WQVH & COVID-19